HOME PRO’SHome systems · Heating and cooling
Heating and cooling help
Rooms that never warm up, a furnace that's getting old, or a cooling system that runs all day. We look at the equipment and the house, then explain your options in plain terms.
Who it’s for: Homeowners dealing with uneven temperatures, aging equipment, rising energy use, or planning a replacement before the next season.
Contact Helios to confirm availability for your address and project.
When to call
Common reasons people contact us
Uneven rooms
Some rooms stay hot or cold no matter where the thermostat is set.
Aging equipment
A furnace or air conditioner that's old enough that replacement is on your mind.
Strange noises or short cycling
The system turns on and off often, or makes sounds it didn't before.
Planning ahead
You'd rather replace or service equipment before it fails in January or July.
What’s included
The work we do
Your estimate always lists exactly what’s included for your job.
- Furnaces
- Air conditioners
- Heat pumps
- Electric heaters
- Thermostats
- Maintenance visits
Process
What a service visit involves
Tell us the symptoms
What's happening, when it started, and the equipment's age if you know it.
On-site check
The technician inspects the equipment, thermostat, filters and airflow.
Diagnosis and options
What's wrong, what fixing it costs, and whether repair or replacement makes more sense.
Parts and scheduling
Common parts may be on hand; others are ordered and the repair is scheduled.
Work and test
We complete the repair or installation and run the system to confirm it works.
Before we arrive
- Make sure the furnace, air handler and outdoor unit are reachable
- Note the brand and model from the equipment label, if you can see it
- Have a recent filter change date handy
- Tell us if anyone in the home is sensitive to heat or cold
When the work is done
We explain what was done, note anything to watch, and suggest when the next maintenance visit makes sense.
Photos and paperwork from the job are kept with your job record.
Cost and timing
What affects your price
We don’t post prices, because two houses on the same street can need very different work. Your estimate is built from these factors.
Type of problem
A thermostat or filter issue is very different from a failed compressor or heat exchanger.
Parts
Price and availability vary by brand and model; some parts take days to arrive.
Equipment age
On older systems, repeat repairs can cost more than a replacement over a few years.
House layout
Ductwork condition and home size affect replacement sizing and installation work.
Timing
Repairs depend on parts availability. Replacements are planned in advance, and heating and cooling seasons are the busiest times.
Where it’s available
HVAC coverage
Western Pennsylvania
Coverage can differ by service. Enter your ZIP code in the request form and we’ll confirm. See all service areas.
Questions
Common hvac questions
Should I repair or replace my furnace?
It depends on the repair cost, the equipment's age and how well it heats the house. We'll show you both numbers.
Do you offer maintenance plans?
Details about recurring maintenance will be posted here once confirmed.
Do you handle emergencies?
After-hours availability hasn't been confirmed yet. Call during office hours and we'll tell you how soon we can come.
Related services: Electrical · Plumbing
Plan your project
HVAC across Western Pennsylvania
Choose your region for local planning considerations and county details. Confirm this service for your ZIP code before arranging work.